IT Support – PD Tech Inc.

Feb 02

Four Situations That Need IT Support

Getting IT support can be an absolute lifesaver when you’re running a business, as it ensures that your systems and networks are working efficiently. Unfortunately, not all company owners know when they need tech assistance – and this can prove to be very costly in the long run. Some problems can start small and evolve into much bigger issues if left unattended. Some people call for IT support to help them with the problem. Salesforce consultant is known to have knowledge about IT support services too. Here, we will talk about the four situations that need IT support.

Hardware or Software Malfunctions

The first situation where seeking out IT support can help is when hardware or software malfunctions. This could include computers that won’t boot up, programs that are running slowly, and any other technical issue related to your hardware or software. Fixing these problems can be time-consuming, but professional IT support will have the knowledge and expertise to resolve them quickly and efficiently. If left unchecked, these problems can quickly become more serious and costly. Some will even prevent you from being able to use certain devices or software applications, thus hindering your business operations.

Network Outages

The second situation where IT support could be helpful is when you experience network outages. Whether it’s due to an internet connection problem or a power outage, this can cause significant disruptions in your business operations and cost you valuable time and money. A professional IT support team will be able to identify the source of the problem, find a solution, and get your network up and running again as soon as possible. Some network outages can be fixed easily. However, others might require more complex repair procedures, so it’s best to leave the job to someone who understands how networks work. You can also take several preventative measures to avoid network outages, such as having redundant power supplies and internet connections.

Data Backup Solutions

The third situation where professional IT support is essential is when it comes to backup data solutions. Businesses need to have secure, reliable backups of their data so that they can still access critical information in the event of an emergency. An IT specialist can advise you on the best solution and ensure that your data is backed up regularly. If you don’t have a backup solution in place, then any lost or corrupted data could be extremely difficult to recover. In fact, in some cases, it may not be possible to recover.

Security Issues

The fourth situation where professional IT support could prove invaluable is when you experience security issues. With cybercrime on the rise, businesses must be especially vigilant about protecting their data and systems from malicious attackers. An experienced IT team will be able to assess your current security measures and identify any potential weaknesses. They can then implement the necessary measures to help you protect your data from unauthorized access. It is known that cybercriminals now use many sophisticated methods, so it’s important to stay one step ahead of them.

There are many situations in which IT support could save time and money. Whether you’re dealing with hardware or software malfunctions, looking to secure your networks, needing reliable data backup solutions, or want to upgrade your systems – an IT specialist can help get the job done quickly and efficiently. Don’t wait until it’s too late – keep your business running smoothly by seeking IT support when you need it. Have you ever contacted IT support before? What was your problem at the moment? Please share it with us in the comments.…

Jul 03

Tips For Vetting IT Support Personnel

When looking for IT Support Manchester , hiring the right person can be tricky and no one wants to go through a string of bad employees before finding that perfect person. We’ve compiled a list of 3 tips for vetting your IT support personnel to make sure you hire the right person with the right skills for the job.

Do a background check

By doing a background check you’ll be sure to spot any signs that this employee could be a problem in the future. Things like drug abuse and theft are major red flags, and you should probably avoid hiring that person if they’ve been in trouble in the past.

When doing a background check, you should make sure to do a quick check on social media, while you may find things that are character flaws but that doesn’t mean that they’ll be a poor employee. Mainly you’re looking for things like them bragging about not coming to work.

Call their former employer

When hiring an employee you’re generally going to ask for some kind of reference. By making a call rather than sending a letter you’ll be able to gather more information. The former employer will likely give brief details but if it’s for a position in IT you can ask about general competency and skills that the prospective employee holds that might be beneficial.When you call their former employer make sure you’ve made a list of open questions.

You want to extract as much information as possible from them and it’s easier to do when you ask questions that get them talking. Asking yes or no questions will only get you a “yes” or a “no.”

Check their credentials and freelance work

If applicable it’s a good idea to check their credentials. Call the college and see if they did graduate and if possible find out their class ranking. It’s a good idea to also check any freelance work that they’ve done and look for reviews on sites like Upwork and Freelancer.

You’ll get a lot of information about their work ethic by their freelance client reviews. The prospective employee is in IT and chances are they’re going to have a LinkedIn profile and a personal website. Check both of these out carefully. Check out the links on their personal website and see if the information matches the resume. Sometimes they’ll pad the resume to get the job so double checking can’t hurt.

These three tips are sure to help you find the right person to fill the job. When you’re talking about hiring someone in IT a full and thorough vetting is absolutely crucial and taking the time to do it right can pay off big time.…